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Frequently Asked Questions

Can a single PracticePoint Manager serve a
multi-practice billing office?


What about managing multiple independent
doctors or profit centers within the same office?


Can PracticePoint Manager grow with our practice?

How does PPM support Contractual Allowances?

How does PPM track preauthorized care plans

Does PPM support Relative Value Unit pricing?

What are the electronic claims and remittance features?

And patient statements?...

Does claim filing include outpatient surgery
clinics or insti-tutional (Medicare Part A) claims?


What about Appointment scheduling?

How will PPM handle our need for special management reports?

Can we link PPM to other patient management systems?

Tell us more about McKesson Information Solutions


Can PracticePoint Manager serve both large and small practices?



Can a single PracticePoint Manager serve a
multi-practice billing office?


PPM is an extremely economical solution to run a billing office serving multiple doctors. Each office maintains a separate SQL Server database that can be accessed both locally and remotely. There is a reasonable one-time charge for additional databases residing on the same server.

What about managing multiple independent doctors or profit centers within the same office?

This is easily achieved at no extra cost by setting up independ-ent groups within a single PPM database. Tax and submitter IDs are maintained for each group, while reports break out
each group's statistics and financial data.


Can PracticePoint Manager grow with our practice?

PPM is always sold as a complete system ready for any
number of doctors or practices. There is one base price for
the program plus a charge for each additional work station.
This means that an office can start economically with one or
two work stations and add stations later as the practice
grows or adds associates.

How does PPM support Contractual Allowances?

Each contract or carrier plan may be linked to unique package
of benefits and fee schedule. Co-payments are assigned
individually depending on the type of care and patients are
automatically charged for uncovered services. This leaves
little room for error and few surprises.|

How does PPM track preauthorized care plans


PPM has "stop loss" features that track preauthorized treatment programs and issue warnings before benefits are exhausted. Concurrent authorizations are supported for a single patient.

Does PPM support Relative Value Unit pricing?

Use of RVU pricing is an option in PPM and all three compo-nents are tracked. RVU is used for billing Medicare and certain MCO's, and it is highly useful for calculating the relative value
of labor performed by employee doctors.

What are the electronic claims and remittance features?

At the click of a single button, PPM files all of your insurance claims via the McKesson Transaction Solutions Hub, and it retrieves and prints both clearinghouse and carrier reports. McKesson's EHNAC-accredited EDI clearinghouse processes more than 100 million claims annually, serving 8,000 health-care organizations. The TSH can automatically post electronic remittance advisements (ERA) from carriers. All electronic communications, including claims and remittance are fully
HI-PAA compliant. PPM will file Medicare, Medicaid and Blue
Shield claims directly to the carriers, bypassing the TSH.

And patient statements?...


The McKesson TSH can print and mail your patient statements for less than it costs you to process and mail these in your own office.


Does claim filing include outpatient surgery clinics or insti-tutional (Medicare Part A) claims?

Yes, PPM can produce ANSI 837 Institutional claims and file these electronically directly to carriers.

What about Appointment scheduling?

Appointments Professional is integrated with PracticePoint Manager. It schedules doctors, rooms and equipment, and
can be set up to handle multiple offices and profit centers.
Each receptionist can customize the display to highlight his
or her areas of responsibility.

How will PPM handle our need for special management reports?

PPM is a huge repository of information that can be searched and mined to produce highly sophisticated analysis reports, spreadsheets or graphs. The full PPM database links to Microsoft Office and other programs that are ODBC compliant. You can produce specialized invoices for contract work, pay
your providers and therapists based on productivity, or design complex research protocols. There are countless possibilities.

One of PPM’s strongest features is the depth of financial data that it stores. These data are essential for practices that are professionally managed as a business.

Can we link PPM to other patient management systems?

PracticePoint Manager continuously updates patient manage-ment systems such as electronic medical records, dictations systems, clinical laboratory databases, hospital mainframes, and more using standard HL7 medical information data re-cords. Updates including patient demographics, diagnoses
and plan coverage are read directly into the other system via TCP/IP sockets or via a constantly updated file. Dictation
sys-tems from Healthcare One; medical records from MediNotes' Charting Plus; as well as many others plug right
in to the PPM database. With PPM as your office management system, you get to select the enhancements that best serve
your practice.

Tell us more about McKesson Information Solutions

McKesson, Inc., developer of PracticePoint Manager and the world's largest healthcare services company is dedicated to accelerating the deployment and adoption of physician office and medical management solutions. The result: better clinical decision making, improved patient outcomes and increased satisfaction across the healthcare system.

McKesson combines deep healthcare information technology talent with the backing of the largest healthcare services provider in the world, McKesson Information Solutions
employs over 2,000 people nationwide, providing the scale
and capabilities to deliver eHealth solutions to the market rapidly and effectively. McKesson's employees are dedicated
to improving clinical decision making and streamlining administrative processes by delivering real-time information
at the point of care.

McKesson's medical management solutions include clinical practice guidelines that are used by more than 2,100 hospitals and 900 payers reaching more than 100 million covered lives. McKesson has information solutions in almost 20 percent of
the nation's 5,000+ practices having more than 50 physicians. McKesson's nationally accredited EDI clearinghouse
processes more than 100 million claims annually, serving 8,000 healthcare organizations

Can PracticePoint Manager serve both large and small practices?

McKesson has put all of its experience into developing and
re-developing PracticePoint Manager. Features are added to
keep abreast of the ever changing economics of reimbursed
healthcare practice. The database has been redesigned to
stay at the leading edge of network and database technology,
so that ever more sophisticated practices can grow with a
product that won’t become obsolete. Yet they have not
forgotten their commitment to partnerships and solo practices.
Pricing is based on network size and is affordably low for
start-up practices. PracticePoint Manager at every level gives
superlative return on investment.

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